I. General
As the protection of your privacy is of utmost importance to us, we comply strictly with any and all provisions of the European and German data protection law. With regard to transparency, we observe the obligation to transparency toward you as required by Art. 12 GDPR (EU General Data Protection Regulations) and herewith inform you of how we handle any personal data you place at our disposal.
We collect the following data:
The domain name or the IP address of your computer, the client file request (filename and URL), the http response code and the website from which you are visiting us.
We use cookies. You can change the settings of your browser so that cookies are not saved or are deleted at the end of your Internet session
Various locations on the website contain specific data entry forms consisting of mandatory and optional input fields for a variety of different content
In the context of social media social media plugins Your interaction with these plugins
Within plugins that we use on our website (e.g.: Google Maps)
This is how we collect your data:
We automatically collect the data generated when you visit our website, in some cases, by the use of cookies. Otherwise, we collect the data only on the basis of what you enter in the respective data entry forms
We use your data for the following purposes:
For technical administration and provision of the website
In the case of specific forms, the precise purpose is described in the respective note on privacy
Zur Communication to the providers of social networks whose plugins are utilised by our website
For the forwarding of data to the providers of web-based services that we make available on our website
Otherwise, we use your data:
Exclusively within the legally defined limitations
For the identification of misuse and the elimination of malfunctions
For the notification of governmental agencies
On written request, we will be pleased to inform you of all personal data stored under your name.
How long we store your data:
The length of time we store your data primarily depends on the purpose it fulfils. This means that we store your data only as long as we need them to fulfil the purpose for which the data were collected. In some cases, however we are obliged to observe legal retention periods that foresee a longer storage period. In such cases we store the data for as long as stipulated by the respective laws. Should data be erased after a longer storage period in a special context (for example, Google Analytics), this will be stated in the detailed data protection declaration.
These are your rights:
- Right of access (you may also request information about this advice at any time)
- Right to erasure of data (unless time limits affect this right)
- Right to be forgotten (if data have been communicated, we must request the recipient to delete them)
- Right to data portability (if you so wish, we communicate the data to a third party in machine-readable form)
- Right to rectification of the data category
- Right to restrict processing
- Right to rectification of incorrect data
- Right to lodge a complaint with a supervisory authority
Social Media
We provide Facebook fan pages for several of our products. We collect the following personal data in this context: Facebook user name and all data that users upload there under their own responsibility. Should you upload data to the fan page in the context of a special promotion such as a competition, or upload a questionnaire to the fan page, we will use these data exclusively for these purposes. Contacting takes place exclusively via Facebook.
Links to other websites
The website contains links to other websites . We expressly dissociate ourselves from all content of linked websites.
All links to other websites on our part are a service to visitors to our website. We cannot be held liable for the content of such websites and accept no liability for any damages resulting from their content.
The use of session cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or are stored by an Internet browser on the user’s computer. When a user visits a website, a cookie can be saved to the operating system of the user’s computer . This cookie contains a characteristic character string that enables unambiguous identification of the browser when opening the website.
When visiting our website, users are notified that cookies are being installed. The notification also displays a message referring users to this privacy policy.
We use cookies on our website to make it user-friendlier. Several elements of our website require identification of the browser accessing our website, even when ‘turning’ a page .
Privacy notice ‘Google Analytics’
This website employs Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics employs so-called ‘cookies’, which are text files placed on your computer to enable an analysis of your usage of the website. The information generated by the cookie about your use of this website will be communicated to and stored by Google on servers in the United States. If IP anonymization is activated on this website, your IP address will however be truncated by Google beforehand within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. Google will utilise this information on behalf of the operator of this website for the purpose of evaluating how you use the website, to generate reports on website activity for the site operator and to provide services otherwise related to website and Internet usage. Google will not collate the IP address sent from your browser in the context of Google Analytics with any other data collected by Google. The installation of cookies may be prevented by appropriate settings in your Internet browser. Nevertheless we must call your attention to the fact that this may prevent your use of or access to some of the functions provided by this website. You can also prevent the data generated by the cookie and related to your usage of this website (including your IP address) from being communicated to and processed by Google by downloading and installing the browser plug-in available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en. In view of current debate on the use of analytical tools with complete IP addresses, we would like to call your attention to the fact that this website employs Google Analytics with the extension ‘_anonymizeIp()’, and therefore only processes a fragment of IP addresses to prevent direct correlation with individual persons.
These notes on our data protection policy provide a compact overview.
Engelhard Arzneimittel GmbH & Co. KG has an external Data Protection Officer
We have appointed an external Data Protection Officer to protect your rights to privacy and guarantee secure and legally correct treatment and processing of all data or information you have placed at our disposal. Here are the contact details:
Henning Welz
gds –Gesellschaft für Datenschutz Mittelhessen mbH
Contact: datenschutz@gdsm.de
Internet: www.gdsm.de
Phone: +49 (0)06421 8704 1310
Controller for data processing
Controller in the sense of Article 4 Item 7 of the General Data Protection Regulation (GDPR) and other national or international data protection laws of the member states of the European Union, as well as other relevant data protection regulations is
Engelhard Arzneimittel GmbH & Co. KG
Herzbergstrasse 3
61138 Niederdorfelden
Germany
Phone: +49 (0) 6101 539 300
Fax: +49 (0)6101 539 315
info@engelhard.de
Should you have any questions that were not answered by our privacy policy, or if you should require more detailed information at any future point in time, please feel free to contact our Data Protection Officer.
II. The Engelhard Specialist Portal
We thank you for your interest in the Engelhard Specialist Portal. In the following, we would like to inform you about the additional data protection regulations that apply when you access and use the Engelhard Specialist Portal. The general data protection regulations also apply here (please refer to Section I).
II.I Provision of the website and generation of log files
We collect the following data:
Every time a user visits our website, our system automatically collects data and information from the operating system of the visitor’s computer. We collect the following data:
Information about the browser type and the version used
The user’s operating system
The user’s IP address
The date and time of the visit
These data are also stored in the log files of our system. These data are not stored together with personal data placed at our disposal to us by the user.
This is how we collect your data:
The temporary storage of the IP address by our system is required to enable us to deliver the website to the user’s computer. To enable this, the user’s IP address must be stored by us until the user leaves the website.
The storage in log files is essential for guaranteeing the functionality of the website. In addition, the data provide valuable information that enable us to optimise the website and its functions and safeguard the security of our IT systems.
The legal basis for temporary storage of the data and log files is point (f) of Article 6 (1) GDPR.
II.II Creating a user account
On our website, we offer users an option to create an account by entering personal data. The data are entered in an input mask (on-screen form), communicated to us and stored. These data are saved to the user’s profile when an account has been successfully created. If this is not the case, the data are immediately deleted from our system.
We collect the following data:
When you register and create an account on engelhard.de, we store the following information:
E-mail address
Profession/occupation
BtM number*/LAN
Password
You can also sign up for the authentication service from DocCheck from the Engelhard Specialist Portal. If you consent to the transfer of data, the following data will be sent to Engelhard and saved for the creation of your account:
E-mail address
Profession/occupation
BtM number*/LAN
Specialisation (optional)
First name
Last name
We share your personal data only with external service providers employed by us in the course of the fulfilment of your order These are limited to web support by:
SIRUP GmbH
Brunnenstraße 181
10119 Berlin
www.sirup.com
When you register and create an account, the following data are also stored:
The user IP address
Date and time of registration
Other details can be entered voluntarily and saved to the user profile of your account.
Withdrawal and erasure
As a user, you may cancel your registration and withdraw consent to the use of your personal data at any time. You can demand that the data stored about you be changed any time.
If the data are necessary for the fulfilment of a contract or for the execution of pre-contractual measures, a premature deletion of the data is only possible, insofar as contractual or legal obligations do not preclude erasure. You can send a request for the erasure of your data to datenschutz@engelhard.de.
II.III Engelhard Specialist Portal Webshop
We collect the following data:
Users are required to enter their personal details to create create a customer account. This is necessary for completing transactions when purchasing from the Engelhard Specialist Portal Webshop (see Registration).
The following personal data will be processed when you place an order:
Name, first name
Address
Email
Company
Title
Phone
We share your personal data only with external service providers appointed by us in the context of the execution of the order In the course of order processing, we send the stored data to the logistics company that delivers our products, the travel agent where we book our business trips, or to our payment service provider. All assuming, of course, that the transfer of data for the delivery of our shipments, the hotel booking and the payments we made was absolutely necessary.
To prevent unauthorised third party access to your personal data, the entire ordering process is SSL-encrypted and safely and securely transmitted over the Internet. You are probably familiar with the encrypted connections with the prefix ‘https://’ in the address bar of your browser.
No data relating to payments are ever saved or stored, they are processed directly by our payment services provider (Heidelberger Payment GmbH). We advise you to always keep your log-in details and passwords strictly confidential, and close the pages you were browsing when you were in contact with us, especially if you have to share your computer with others. The following personal data are communicated to our payment services provider (Heidelberger Payment GmbH):
Name
Address
Email
Title
Phone number
Buyer ID
Transactions ID
We do not process any details of the payment options you use (credit cards, instant payment or PayPal), these are collected via a secure interface (iFrame) and used for order processing by our payment services provider (Heidelberger Payment GmbH).
II.IV Newsletter and emails
We collect the following data:
You enter your email address when you sign up for the Specialist Portal. In your customer profile, you’ll also see the option for subscribing to our free newsletter. If you tick the box to say yes to our newsletter on your profile page, the following data are sent to the service provider CleverReach, who we have engaged to handle our newsletter subscriptions
Your Email address
Name
Occupation
Interests
You will also be requested to enter the following data when you sign up for our newsletter:
Date and time of registration
*BtM number: licence to traffic with narcotic drugs granted by the German Federal Opium Agency